QUESTIONS AND ANSWERS

General Query

1. QUESTIONS ON HOW TO ORDER?

Are the medications sold with a prescription or not?

Some medications are sold with a legal prescription, in a situation where the customer does not have a prescription and still wants to make an order with us, we are still able to help by selling without a prescription but the medication will be slight expensive. We also make our selling without prescription a safe one. Should in case you are caught up with with an investigation that needs you to provide a prescription for your medication, QUICKLY contact us and we shall have one of our registered doctors provide you a backdated prescription that must covers you, our doctors are ready to answer questions from anyone in response to the prescription they provide. The customer in need of the prescription shall discuss the amount to be paid directly with the pharmacy head. There are cases when we sell medications without a prescription but your country law is controversial you should send the prescription to our customer support group. Such a variant will meet both parties’ requirements.

There are several ways to send a prescription: fax or email. Be sure it is up-to-date and has the correct preparation name. We recommend you to consult a doctor in any case whether you buy prescription or non-prescription drugs.

How to make an order via our online store?

The following procedure should be carried out to arrange an order online:

  • select the item you required by pressing the “Buy now” button;
  • select the quantity and dosage of the preparation;
  • press the “Checkout” button;
  • enroll the order information;
  • check all the fields, product quantity and press the “MAKE ORDER” button. You can also talk to any of our customer service always waiting online to get assistance with your order or contact us HERE.

After the payment is accepted the confirmation email will be sent you. It is very important to examine the order details one more time before your order will be dispensed from our office.

What payment methods do you accept?

We accept PayPal, Bank Transfer and credit cards as the main payment methods.

Is it secure to give my credit card information at your site?

We have used special SSL-services to provide a high-quality and absolute security of customers’ personal data. 128-bit encryption to provide the highest security for customers. Be sure your data is safe from unlegalized access.

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2. ABOUT OUR PRODUCTS ?

What is the origin of pills sold in your online pharmacy?

The medications allowed for sale here is generics.

What are generics? Do they provide the same effect as brand meds?

Generics have the same chemical and structural composition, providing the same therapeutic effect. When the generic drug is released on the pharmaceutical market it names after the main component. The brand name, controversial, is a like a created name having no relating to the main component. The main difference between these two groups of drugs lies in the name, shape, color. But the main difference is the price.

What is the reason for such a low price of generics?

The generics are of lower price because the generics-manufacturers do not spend huge sums of money on clinical trials, advertising and some other expenses. The generics are produced on the bases of brand medications’ clinical trials.

The medications in my order have differed from the brand ones. Why does it happen?

Trusted Tablets is an online pharmacy selling generic medications, not brand ones. Generics, as we have already mentioned, may differ in shape and color. It means that the appearance of a preparation ordered may be different but with the same therapeutic effect. Do not be afraid the main components are similar to brand medications.

What can prove the quality of drugs offered for sale?

All our medications are produced in India. All they are of high-quality confirmed by the Indian FDA. We strive to provide customers with medications of high-quality only because it helps us attract more and more customers from all over the world. The quality is not equal to price because our price policy is built in such a way to make shopping online more affordable for people with low income as well.

Are your drugs Crushable.

Most of our drugs are crushable, over the years, we have had our constant customers request for crushable drugs. So we have always ensured that we get both crushable and non crushable medications on our shelves at all times just to make sure that our customers get what they want.

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3. ABOUT SHIPPING?

What kind of shipping do you offer?

We offer Local and almost international shipping except for several Asian countries.

Where are the pills sent from?

The pills are delivered from India where they are produced. All the medications are produced in accordance with the Indian FDA regulations.

Will my order be shipped the same day I purchase?

Unfortunately, no.  for orders within USA, We can deliver next day under 24 hours as it takes 6 to 12 hours have the package prepared and dropped for overnight shipping, but for international orders, It takes 24 hours to process your order. Moreover, the delivery takes several days. Express delivery may bring your parcel within 5-9 days. It is better to arrange an order beforehand. You may enrich your first aid kit to have necessary medications from different drug categories.

What are the shipping methods? When can I expect the delivery?

We offer customers 2 types of shipping:

  • Regular Airmail;
  • Express Airmail.

Regular airmail delivery takes 2-3 business weeks. The fee is $10.00. There is a possibility to get free delivery if your total is over $200.00. The express delivery takes 5-9 business days depending on the remote distance of your residence. The fee is $30.00. Remember there are cases when the delivery may be delayed. Try to take into consideration all these aspects.

Can my order be delayed and examined at customs?

If some problems will happen at custom you will get a notification. You will be asked to come for carrying out an examination of your parcel. Without your prior consent, your parcel cannot be opened. this is often for international orders. For all orders within USA, your order is dropped at your doorsteps or handed to you if you would like a handy delivery.

What is your action if the parcel is damaged or something is lost?

In this exact case, you should contact customer support service, name the order number and explain the situation. We guarantee to cope with this problem on an individual manner.

Do I need to pay some additional fees if you reship my order?

No additional charges are taken. if a delivery agent request for any extra fee, please contact us immediately.

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WHO DO I CONTACT FOR PRESCRIPTION RENEWAL ?

PRESCRIPTION

We ask that you call your pharmacy first to acquire your refill due to the high volume of calls for prescription refills we receive. Once they have our approval, the pharmacy will call. in a situation where for some reasons, you do not have a prescription but want a refill, you will have to go to our shopping page and place an order for the drug that you want a refill for. Once your order is placed without a prescription, we shall be able to process your order for an overnight delivery and have it shopped to you discreetly. Note that orders without a prescription are slightly expensive.  We can equally have one of our registered doctors to renew your prescription for you. Note that prescriptions are paid for at different prices depending on the kind of medication you want a prescription for.

We want to make things as simple as possible for you. We can better assist you and your family if you take the simple steps listed above. Make sure to call your pharmacist for a refill should you begin to run low on your prescription. When you have 5 to 7 days left on your prescription, it is advised to acquire a refill. To ensure that you do not run out of your medication, this is a recommended habit.

In many cases, the pharmacist can give you a few pills to get you by until you can be seen at Burnsville Family Physicians if the doctor at this practice is unable to refill your prescription because you need to be seen for an office visit. This usually applies to thyroid and blood pressure drugs. We advise you not to wait so long to get your prescriptions renewed since we care about your health.

Online Prescriptions by Mail

ONLINE PRESCRIPTION

Patients must let their primary care physician know at the time of their office appointment if they intend to use a mail-order pharmacy benefit. Our Physicians may needs a prescription prepared for a three-month supply with refills for a year because most mail-order pharmacies like it.

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